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Traveling should always be an exciting and enriching experience, even for senior citizens and individuals with physical mobility challenges. They should not face any obstacles because of their age or physical mobilities. Navigating through busy airports, long queues, and extensive walking distances can be overwhelming and physically demanding. However, airports have recognized the need to provide specialized services to ensure that every traveler can enjoy their journey with confidence and peace of mind. In this article, we will uncover the best special needs services at airports available for passengers.

Wheelchair Assistance and Airport Transport

One of the most essential services available at airports for individuals with physical mobility challenges is wheelchair assistance or buggy services. These service is typically provided at some charge and can be requested in advance or upon arrival at the airport. Trained personnel are available to provide wheelchairs and assist travelers through the check-in process, security checks, and boarding procedures. Additionally, airports often offer accessible transportation options within the airport premises, with buggy services, to help travelers navigate the long distances between terminals or concourses. Airlines are responsible for providing wheelchair at the airports.

Priority Boarding and Seating

To alleviate the stress and physical strain of navigating crowded boarding areas, many airlines provide priority boarding for senior citizens and individuals with physical mobility challenges. This service allows these passengers to board the aircraft ahead of other travelers, ensuring they have ample time to settle into their seats and stow their belongings. Airlines may also offer priority seating options, providing extra legroom or proximity to restrooms for added convenience during the flight.

Accessibility Features and Equipment Rental

Airports have made significant strides in improving accessibility features to cater to the needs of senior citizens and individuals with physical disabilities. Many airports now have designated accessible routes throughout their terminals, including ramps, elevators, and automatic sliding doors. Restrooms and facilities are also equipped with accessible features such as grab bars and wheelchair-accessible stalls.

Additionally, airports often offer equipment rental services to assist passengers with mobility challenges. These services may include the rental of wheelchairs, mobility scooters, or walkers, providing travelers with the means to navigate the airport comfortably and independently.

Security Assistance

Getting through the security checkpoints can be a daunting experience for anyone, but airports have implemented measures to ensure the process is as smooth as possible for senior citizens and individuals with physical mobility challenges. This allows travelers to undergo expedited screening, reducing the need for removing shoes, belts, or jackets, and minimizing time spent in line. Airport security personnel are also trained to provide assistance and support to travelers with physical mobility challenges. They assist with moving bags through security scanners, and ensure a hassle-free experience throughout the screening process.

Traveling with Medications and Medical Equipment

For senior citizens and individuals with physical mobility challenges who require medications or medical equipment, airports have implemented helpful services to ensure safe and convenient travel. Passengers can bring necessary medications and medical equipment onboard the aircraft, following the guidelines set by airport keeing security of all passengers in mind. Additionally, airports often provide medical centers or facilities equipped to handle medical emergencies or provide necessary medical assistance.

Conclusion

Traveling should be an enjoyable experience for everyone, regardless of age or physical mobility. Airports have recognized the importance of providing specialized services to ensure that senior citizens and individuals with physical mobility challenges can travel with confidence and peace of mind. From wheelchair assistance and priority boarding to accessibility features and security checks, airports offer a range of services to make the journey as comfortable and stress-free as possible. By utilizing these services, travelers can embark on their adventures with assurance, knowing that their unique needs will be met every step of the way.

Frequently Asked Questions

How can I avail of special needs services online?

You can book meet and greet services using the Hoi app to avail of special needs services online. Based on the package you select, you can get porter services, buggy services, personal assistance, and lounge access under the same without having to different services at the airport or wait in queues.

Will I also get priority check-in if I book meet and greet services using the Hoi app?

Yes, with meet and greet services, you will get priority check-in at the airport, saving time from standing in the long queues. 

Are there accessible restrooms available throughout the airport?

Yes, airports have accessible restrooms equipped with grab bars and wheelchair-accessible stalls.